Forums/ArchVision Dashboard / ACM

Answered

The Dashboard is generating Error Code AV.02.001 Cannot connect to www.archvision.com. How do I resolve this?

ArchVision Customer Service
asked this on December 06, 2011 09:38 am

error2.png

The Dashboard is generating Error Code AV.02.001 Cannot connect to www.archvision.com. How do I resolve this?

 

Comments

User photo
ArchVision Customer Service
ArchVision Support Manager
Ajax_loader_small Answer

This message indicates that the URL http://www.archvision.com  is not accessible.  This is due to internet security, firewall, or proxy settings that are preventing the connection.  Please verify that this address is accessible.  Also make sure that Dashboard.exe is excluded from any lists of blocked applications managed by such applications.

December 06, 2011 09:41 am